When tech goes wrong, we make it right
At the Asurion Group, we provide comprehensive device protection and support for all your favorite tech.
Keeping the world connected
The Asurion Group provides tech care services to various client companies, including retailers and manufacturers as well as telecommunications carriers. Our global operations span 18 countries and connect nearly 300 million customers worldwide.
We lead tech care—we are here to help
Asurion Group in Japan combines our company's global strengths and capabilities to deliver best-in-class mobile device protection programs and comprehensive tech support. We offer superior capabilities across the entire product and service lifecycle and partner with Japan’s largest telecommunications carriers to offer the best customer experience to end customers.
Latest News
Message from the CEO
We appreciate the opportunity to support our partners in Japan and our millions of active customers as the leading provider of mobile technology support in Japan. In October 2021, I assumed the position of Chief Executive Officer (CEO) of Asurion Japan Holdings, G.K. and strive to continue our focus on providing the best customer experience.
Asurion, together with our partners, provides device protection, repair, and technical support to mobile device users in Japan in order to help our customers enjoy a secure and comfortable digital life. We are already in the age of connectivity, and the possibilities of technology continue to expand greatly. As technology evolves, Asurion will continue to evolve and provide products and services that exceed our customers’ expectations with Put Customers First in mind.
In addition to enhancing our products and services, we will strive to become a company that people trust more than ever by leveraging diversity in the workplace, adopting new work styles in line with the times, and proactively participating in social contribution activities.
Rob DiRocco - Executive Manager and CEO, Asurion Japan Holdings G.K.
Interested in joining our team?
The only thing we’re more passionate about than technology is our people.
